Return

Return policy

Our customer service team welcomes you shop in the Berdondini e-boutique with complete secutity and peace of mind. Upon receipt of your order, please verify that the product received corresponds to that which you originally ordered.

If this is not the case, you may partially or fully return the purchased merchandise in exchange for any other product (of equal or lesser value) available in the Berdondini e-boutique. The Berdondini e-boutique return policy allows you to return purchased merchandise within 3 days of its original date of receipt in exchange for any product (of equal or lesser value) and/or for a partial or fully refund.

 

In order to be accepted for a product exchange or refund, all merchandise must be received by Berdondini in perfect condition and in its original packaging.

Prior to sending, please input the address below in the Return Form attached to the invoice that accompained your original merchandise.

 

Refunds

After having partially or fully exchnged your ordeer or in all other cases requiring a refund, Berdondini will take the following steps:

All order paid for via national bank transfer will be refunded by bank transfer in the original amount upon your communication of the following necessary bank information:

IBAN and account holder information for italian bank accounts.

IBAN, BIC (ex SWIFT) code and all informations for foreign bank accounts.

Please note that, as an integral part of Berdondini’s original purchase policy, all refunds will be granted free of charge to the original purchaser.

For any additional questions regarding the Berdondini e-boutique, please do not esitate to contact us:
AB1926 Antonio Berdondini srl
Operational Branch:
Via Emilia Ponente n. 38
48018 FAENZA (RA)
ITALY
Tel. + 39 0546 620015 / Fax + 39 0546 620042
e-mail: berdondini@berdondini.it
web: https://www.berdondini.it
Legal office:
Corso Mazzini 60
48018 FAENZA (RA)
ITALY

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